About Us

WELCOME TO THE OFFICIAL ONLINE STORE OPERATING UNDER THE NAME

=== PAWLUO ===

PAWLUO IS AN ONLINE RETAIL BRAND DEDICATED TO PROVIDING CUSTOMERS WITH A RELIABLE TRANSPARENT AND CUSTOMER FOCUSED SHOPPING EXPERIENCE WITHIN THE UNITED KINGDOM

OUR GOAL IS TO OFFER QUALITY PRODUCTS COMBINED WITH CLEAR POLICIES FAST SUPPORT AND A COMMITMENT TO CUSTOMER SATISFACTION AT EVERY STAGE OF THE PURCHASING PROCESS


OUR MISSION

OUR MISSION IS TO MAKE ONLINE SHOPPING SIMPLE SAFE AND ACCESSIBLE FOR EVERY CUSTOMER

WE STRIVE TO OFFER PRODUCTS THAT MEET EXPECTATIONS WHILE PROVIDING CLEAR INFORMATION FAIR POLICIES AND RESPONSIVE CUSTOMER SUPPORT

PAWLUO IS BUILT ON TRUST TRANSPARENCY AND LONG TERM CUSTOMER RELATIONSHIPS


WHAT WE OFFER

PAWLUO OFFERS A SELECTION OF PRODUCTS CAREFULLY CHOSEN TO MEET CUSTOMER NEEDS AND DAILY USE REQUIREMENTS

WE FOCUS ON PROVIDING PRODUCTS THAT DELIVER VALUE RELIABILITY AND PRACTICAL BENEFITS

EACH PRODUCT LISTING IS PRESENTED WITH CLEAR DESCRIPTIONS SHIPPING INFORMATION AND SUPPORT OPTIONS TO ENSURE CUSTOMERS CAN SHOP WITH CONFIDENCE


CUSTOMER COMMITMENT

CUSTOMER SATISFACTION IS AT THE CORE OF EVERYTHING WE DO

WE OFFER CLEAR RETURN AND REFUND POLICIES INCLUDING A THIRTY DAY RETURN WINDOW FREE RETURN SHIPPING AND NO RESTOCKING FEES

OUR SUPPORT TEAM IS AVAILABLE TO ASSIST CUSTOMERS WITH QUESTIONS ABOUT ORDERS SHIPPING RETURNS REFUNDS OR GENERAL INQUIRIES

WE BELIEVE THAT CLEAR COMMUNICATION AND HONEST POLICIES CREATE A BETTER SHOPPING EXPERIENCE


SHIPPING AND SERVICE STANDARDS

ORDERS ARE PROCESSED WITH A HANDLING TIME OF ONE TO TWO BUSINESS DAYS

DELIVERY WITHIN THE UNITED KINGDOM TYPICALLY TAKES THREE TO FIVE BUSINESS DAYS AFTER DISPATCH

WE WORK WITH TRUSTED SHIPPING PARTNERS TO ENSURE RELIABLE AND TIMELY DELIVERY


TRANSPARENCY AND TRUST

PAWLUO OPERATES IN ACCORDANCE WITH UNITED KINGDOM CONSUMER LAWS AND DATA PROTECTION REGULATIONS

WE ARE COMMITTED TO PROTECTING CUSTOMER PRIVACY AND HANDLING PERSONAL INFORMATION RESPONSIBLY

ALL PAYMENTS ARE PROCESSED THROUGH SECURE THIRD PARTY PAYMENT PROVIDERS


BUSINESS INFORMATION

STORE NAME
=== PAWLUO ===

CUSTOMER SUPPORT EMAIL
=== SUPPORT@PAWLUO.SHOP ===

CUSTOMER SUPPORT PHONE NUMBER
=== +44 7272 865745 ===

REGISTERED BUSINESS ADDRESS
=== 1533 44A FRANCES STREET NEWTOWNARDS BT23 7DW UNITED KINGDOM ===


CONTACT AND SUPPORT

CUSTOMERS MAY CONTACT US AT ANY TIME USING OUR EMAIL PHONE NUMBER OR CONTACT FORM AVAILABLE ON OUR WEBSITE

WE AIM TO RESPOND TO ALL INQUIRIES AS QUICKLY AS POSSIBLE DURING NORMAL BUSINESS HOURS

PLEASE INCLUDE YOUR ORDER NUMBER WHEN CONTACTING US ABOUT AN EXISTING ORDER TO HELP US ASSIST YOU MORE EFFICIENTLY


OUR PROMISE

PAWLUO IS COMMITTED TO CONTINUOUSLY IMPROVING OUR SERVICES PRODUCTS AND CUSTOMER EXPERIENCE

WE VALUE EVERY CUSTOMER AND APPRECIATE THE TRUST YOU PLACE IN OUR BRAND

THANK YOU FOR CHOOSING

=== PAWLUO ===